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Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Managing visible data is significantly simpler. Transform your operations data into engaging visuals with user-friendly tools designed for seamless accessibility. Empower operators, engineers, analysts, and reporting teams within your organization by providing them with direct access to vital information. Develop impactful monitoring dashboards and reusable reports through an intuitive interface. Say goodbye to complex SQL queries and unnecessary IT requests. Our extensive library of on-demand instructional videos will help you get started quickly. You can create a single display or report and effortlessly replicate it across numerous assets located at various sites. With built-in access to Asset Framework, our visualization features allow for quick switching between different equipment, such as Pump 11 and Pump 8, without hassle. Ensure that every KPI, event, and batch summary report from the PI Server is easily accessible to all users in their preferred tools. By consolidating institutional knowledge into one reliable source, you can enhance usability and facilitate better decision-making throughout the organization. Ultimately, this approach streamlines operations and fosters a culture of data-driven insights.
API Access
Has API
API Access
Has API
Integrations
AVEVA PI System
App Orchid
PreCognize
VEERUM
dataPARC Historian
Integrations
AVEVA PI System
App Orchid
PreCognize
VEERUM
dataPARC Historian
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
AVEVA
Founded
1967
Country
United Kingdom
Website
www.osisoft.com/pi-system/pi-core/visualization
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Features
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery