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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Managing visible data is significantly simpler. Transform your operations data into engaging visuals with user-friendly tools designed for seamless accessibility. Empower operators, engineers, analysts, and reporting teams within your organization by providing them with direct access to vital information. Develop impactful monitoring dashboards and reusable reports through an intuitive interface. Say goodbye to complex SQL queries and unnecessary IT requests. Our extensive library of on-demand instructional videos will help you get started quickly. You can create a single display or report and effortlessly replicate it across numerous assets located at various sites. With built-in access to Asset Framework, our visualization features allow for quick switching between different equipment, such as Pump 11 and Pump 8, without hassle. Ensure that every KPI, event, and batch summary report from the PI Server is easily accessible to all users in their preferred tools. By consolidating institutional knowledge into one reliable source, you can enhance usability and facilitate better decision-making throughout the organization. Ultimately, this approach streamlines operations and fosters a culture of data-driven insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AVEVA PI System
App Orchid
PreCognize
VEERUM
dataPARC Historian

Integrations

AVEVA PI System
App Orchid
PreCognize
VEERUM
dataPARC Historian

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

AVEVA

Founded

1967

Country

United Kingdom

Website

www.osisoft.com/pi-system/pi-core/visualization

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

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