Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Klariqo gives call centers on VICIdial two things: QA on every recorded call, and a signed record of each call that anyone can check.
Call QA scores each call against your own checklist, from required disclosures and script lines to consent language and banned phrases, and quotes the exact line behind every failed check. It works the same for human agents and AI agents.
Each call also becomes a Klariqo Call Record: the transcript sealed with a digital signature and a government-grade RFC 3161 timestamp from DigiCert. Edit a single word and the check fails, so buyers and auditors can trust the record without trusting the call center.
Klariqo connects to VICIdial with read-only access in about 10 minutes. The first 10,000 recorded calls get their record free; after that it is $0.02 per recorded call, and Call QA is $0.05 per call.
Description
Trainio serves as an innovative AI roleplay training platform specifically designed for healthcare teams to refine their communication skills. By simulating challenging conversations, such as handling an upset patient at the front desk, staff engage with an AI avatar that provides real-time reactions to their interactions. Participants receive detailed scores and constructive feedback regarding their responses.
Healthcare teams have the flexibility to either select from a variety of pre-designed scenarios or create custom scenarios based on established protocols, scripts, or previous incidents. The platform's Knowledge Hub acts as a repository for scripts, standard operating procedures (SOPs), and various protocols. Each training session is evaluated using a tailored checklist, and transcripts are archived for future reference. The aggregated results are analyzed by individual, team, and facility, enabling managers to assess overall preparedness.
Additionally, managers can assign practice sessions tailored to specific roles, teams, or locations, complete with reminders and certificates to acknowledge participation. Trainio seamlessly integrates with platforms like Slack, Zoom, Zapier, and Google Calendar, and it is capable of importing SCORM-compliant courses. On the enterprise level, features include single sign-on (SSO), synchronization with HR systems, API access, and compliance with HIPAA regulations through a signed business associate agreement. This multifaceted approach not only enhances training effectiveness but also ensures that healthcare professionals are well-equipped to handle real-life scenarios.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
No
Model Context Protocol (MCP)
No
Slack
No
VICIdial
Yes
Zapier
No
Zoom
No
Integrations
Google Calendar
Yes
Model Context Protocol (MCP)
Yes
Slack
Yes
VICIdial
No
Zapier
Yes
Zoom
Yes
Pricing Details
$0.02 per recorded call
Your first 10,000 recorded calls get their record free. Then $0.02 per recorded call. Call QA is $0.05 per call with the record included. AI voice agents are $0.15 per minute all in. No seat fees for records or QA.
Free Trial
No
Free Version
Yes
Pricing Details
$50/seat/month
Team costs $50 per seat per month, with a five-seat minimum ($250/month). It includes unlimited practice with no per-session charges. A 14-day free trial requires no credit card. Enterprise has custom volume pricing and adds signed HIPAA BAAs, SSO, HR system sync, and API access.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Klariqo
Founded
2025
Country
United States
Website
klariqo.com
Vendor Details
Company Name
EducateMe
Founded
2020
Country
United States
Website
www.trainio.ai/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No