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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KiteLane offers a scheduling app for Shopify stores called Kite, designed to facilitate delivery and pickup options. This app integrates a date and time selector directly on the cart page, allowing customers to choose between local delivery, in-store pickup, or shipping while securing a convenient time slot. The selected date is then recorded in the Shopify admin for easy management. Merchants have the flexibility to set up preparation times, cut-off hours, and specific blackout dates tailored for each fulfillment option, which can vary by day and location. In cases where orders are placed after the designated cut-off, the system automatically assigns them to the next available time slot. Those on paid plans benefit from additional features such as ZIP code validation, minimum order thresholds, daily availability management, order limits for specific days or slots, product-specific preparation and blackout days, integration with Google Calendar, and enhanced checkout customization for Shopify Plus. Setting up the app involves three straightforward steps: configuring the schedule in the Shopify admin interface, enabling the Kite app block via the theme editor, and saving the changes. Additionally, the widget is adaptable and can be translated to suit the language preferences of your store's audience, providing a seamless experience for customers. This comprehensive tool not only streamlines the ordering process but also enhances customer satisfaction by offering flexibility and convenience.

Description

Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Appstle Yes 
Google Calendar Yes 
Recharge Yes 

Integrations

Shopify Yes 
Appstle No 
Google Calendar No 
Recharge No 

Pricing Details

$14.99/month
Free plan: $0 for up to 30 orders per month. Monthly paid plans are Grow at $5.99/month (up to 300 orders), Advanced at $9.99/month (up to 1,500 orders), and Plus at $14.99/month (no order cap). Annual billing is $64.69, $107.89, or $161.89 respectively, each listed as 10% off. Paid plans include a 14-day free trial. Prices are in USD; monthly recurring charges are billed every 30 days.
Free Trial No 
Free Version Yes 

Pricing Details

$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

KiteLane

Founded

2026

Country

India

Website

kitelane.com

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Product Features

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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