Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KiteLane offers a scheduling app for Shopify stores called Kite, designed to facilitate delivery and pickup options. This app integrates a date and time selector directly on the cart page, allowing customers to choose between local delivery, in-store pickup, or shipping while securing a convenient time slot. The selected date is then recorded in the Shopify admin for easy management.
Merchants have the flexibility to set up preparation times, cut-off hours, and specific blackout dates tailored for each fulfillment option, which can vary by day and location. In cases where orders are placed after the designated cut-off, the system automatically assigns them to the next available time slot. Those on paid plans benefit from additional features such as ZIP code validation, minimum order thresholds, daily availability management, order limits for specific days or slots, product-specific preparation and blackout days, integration with Google Calendar, and enhanced checkout customization for Shopify Plus.
Setting up the app involves three straightforward steps: configuring the schedule in the Shopify admin interface, enabling the Kite app block via the theme editor, and saving the changes. Additionally, the widget is adaptable and can be translated to suit the language preferences of your store's audience, providing a seamless experience for customers. This comprehensive tool not only streamlines the ordering process but also enhances customer satisfaction by offering flexibility and convenience.
Description
Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$14.99/month
Free plan: $0 for up to 30 orders per month. Monthly paid plans are Grow at $5.99/month (up to 300 orders), Advanced at $9.99/month (up to 1,500 orders), and Plus at $14.99/month (no order cap). Annual billing is $64.69, $107.89, or $161.89 respectively, each listed as 10% off. Paid plans include a 14-day free trial. Prices are in USD; monthly recurring charges are billed every 30 days.
Free Trial
No
Free Version
Yes
Pricing Details
$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KiteLane
Founded
2026
Country
India
Website
kitelane.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes