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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An open-source application provides a valuable tool for gathering crucial details about nearby WiFi networks. The KisMAC WiFi scanner is capable of identifying SSIDs, displaying connected clients, enabling the creation of WiFi maps, and more! It can uncover and assess nearby wireless networks, including those that are concealed or secured. You can pinpoint exactly who is accessing your network by viewing clients' MAC addresses, IP addresses, and their respective signal strengths. This software is instrumental in recognizing potential security vulnerabilities within your network, allowing you to determine areas that require enhancement. Utilizing a WiFi scanner like KisMAC helps you discover various types of WiFi networks in your vicinity, encompassing hidden, cloaked, and restricted options. You can also examine the network name, MAC address, encryption type, channel, and signal strength. Additionally, a WiFi sniffer application is designed to assist in troubleshooting network issues and detecting possible unauthorized access. Such tools can effectively monitor and evaluate network usage, which includes both internal and external clients, ensuring optimal performance and security. Overall, KisMAC serves as an essential resource for anyone seeking to optimize their wireless network experience.

Description

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers. It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network. Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas. It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$55 - $75 /month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KisMAC

Website

kismac-ng.org

Vendor Details

Company Name

Support Robotics

Founded

2017

Website

www.supportrobotics.com

Product Features

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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