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Description
An open-source application provides a valuable tool for gathering crucial details about nearby WiFi networks. The KisMAC WiFi scanner is capable of identifying SSIDs, displaying connected clients, enabling the creation of WiFi maps, and more! It can uncover and assess nearby wireless networks, including those that are concealed or secured. You can pinpoint exactly who is accessing your network by viewing clients' MAC addresses, IP addresses, and their respective signal strengths. This software is instrumental in recognizing potential security vulnerabilities within your network, allowing you to determine areas that require enhancement. Utilizing a WiFi scanner like KisMAC helps you discover various types of WiFi networks in your vicinity, encompassing hidden, cloaked, and restricted options. You can also examine the network name, MAC address, encryption type, channel, and signal strength. Additionally, a WiFi sniffer application is designed to assist in troubleshooting network issues and detecting possible unauthorized access. Such tools can effectively monitor and evaluate network usage, which includes both internal and external clients, ensuring optimal performance and security. Overall, KisMAC serves as an essential resource for anyone seeking to optimize their wireless network experience.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55 - $75 /month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KisMAC
Website
kismac-ng.org
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback