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Description
Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.
Description
An iOS application designed for registering clients and visitors on iPads facilitates the sign-in process for guests by allowing them to input their contact details, which subsequently triggers a notification sent via text or email to their designated host. Upon arrival, a welcoming message is presented on a TV screen nearby, and a name badge is printed for the guest to wear during their visit. All information regarding guest contacts and their activities is securely stored on the device used for sign-in, with options to transmit the data in real-time to a server or export it to a file as needed. The system also includes features such as displaying a personalized welcome message, capturing photographs of guests for records, and sending notifications about guest arrivals through email or text. Additionally, it supports data import and export functions to databases or files and even integrates social media alerts for enhanced communication. Abtech Systems understands that the initial interaction between the public and your staff occurs at the Lobby or Registration Booth, emphasizing that effective Visitor Management requires a careful blend of Security measures, Access Control Systems, the finesse of a VIP Concierge, diplomacy, and the expertise of an Event Host to create a seamless experience for all involved. By utilizing this app, organizations can significantly streamline their visitor management process while ensuring a warm and professional reception for their guests.
API Access
Has API
API Access
Has API
Integrations
OpenKey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kipsu
Founded
2010
Country
United States
Website
kipsu.com/hospitality/
Vendor Details
Company Name
Abtech Systems
Founded
2016
Country
United States
Website
www.abtechsystems.com/queuesign/
Product Features
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
