Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Kindly chatbot utilizes cutting-edge advancements in machine learning and language technology to effectively address your customers' inquiries. This approach democratizes access to artificial intelligence, making it available to a broader audience. With Kindly's live chat feature, your customer service representatives can tackle more complex questions and deliver exceptional support. Additionally, Kindly’s analytical tools provide comprehensive insights into your operations, offering both historical data and live updates. You can track everything from website traffic to the efficiency of your chatbot's responses. We also provide recommendations on identifying the greatest opportunities for automation. Easily integrate Kindly with your chosen chatbot platform, CRM systems, or other applications via our API. Furthermore, assess the performance of your digital assistant and pinpoint specific dialogues that may need enhancement for better user interactions. This holistic approach ensures that your customer service is always improving and adapting to meet client needs effectively.
Description
Proto stands at the forefront of inclusive chatbot technology and multilingual automation for contact centers. By implementing extensive national deployments, Proto collects vast amounts of data aimed at enhancing machine learning technologies for languages that are often overlooked. Their AICX solutions are designed to create meaningful consumer engagement and protection, particularly in sectors that are not typically supported by venture-backed companies. Collaborating closely with regulators and prominent development organizations, Proto crafts solutions that are beneficial for local consumers. Businesses and governmental bodies utilize Proto's AI Customer Experience (AICX) platform to provide services in local languages and ensure sustainable operational efficiency over time. Elevate your service offerings above the competition with chatbots that possess sophisticated logic and seamless integrations. Enable uninterrupted dialogue that can traverse countless conversational avenues, mimicking human logic in interactions. Additionally, establish connections between chatbots and external databases through JSON APIs, all while maintaining an organized dialogue structure. With a focus on controlled costs, Proto facilitates the scaling of services into both new and existing markets efficiently. This innovative approach not only improves user experience but also supports the growth of underserved language communities.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook Messenger
Yes
Microsoft Teams
Yes
ComAround Knowledge
Yes
Freshchat
Yes
GIPHY
Yes
Google
Yes
HubSpot Marketing Hub
Yes
LINE
No
LiveChat
Yes
Mailchimp
Yes
Integrations
Facebook Messenger
Yes
Microsoft Teams
Yes
ComAround Knowledge
No
Freshchat
No
GIPHY
No
Google
No
HubSpot Marketing Hub
No
LINE
Yes
LiveChat
No
Mailchimp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1,000 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kindly
Founded
2016
Country
Norway
Website
www.kindly.ai/en/
Vendor Details
Company Name
Proto
Country
Canada
Website
www.proto.cx/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No