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Average Ratings 0 Ratings
Description
Kenekt is a user-friendly and highly advanced Case Management Solution that effectively assesses information and directs tasks to the appropriate personnel at optimal times. Serving as both a case management and contact center solution, Kenekt effectively merges traditional practices with cutting-edge innovation. With its simple yet powerful design, Kenekt enhances the essential elements of contact center management by incorporating features such as case development, dynamic presentation, intelligent sequencing, environmental integration, structured competition, and industry-specific modules. By utilizing Kenekt's case development capabilities, organizations can significantly reduce the strain on their internal IT resources. Furthermore, Kenekt offers remarkable adaptability in data handling and case development, allowing users to define the precise fields, formats, data structures, and input methods required. This level of customization is made possible by Kenekt's fully configurable data architecture and its robust API environment, ensuring it meets diverse organizational needs. As a result, Kenekt empowers teams to work more efficiently while maintaining a high level of flexibility in their operations.
Description
We create tailored solutions for our clients aimed at enhancing efficiency and automation, allowing them to remain compliant, competitive, and profitable. Our team of engineers is dedicated to delivering results that ensure our clients succeed. We proudly identify as the Vertican Family. Our software includes a comprehensive case management system specifically designed for collection attorneys, agencies, debt buyers, and creditors. Additionally, we offer a powerful media management platform that helps streamline and automate office processes. Transition to a paperless environment today! Our software also facilitates the promotion, tracking, and communication of all compliance-related matters. We provide an extensive suite of EDIs, ETLs, data warehousing, and analytics capabilities for seamless round-trip data communication. Our system automatically exports diary records from your queue and imports them into your MS Outlook calendar, complete with reminders that include the dates, times, and various claim details. You can also schedule automated routines for EDI import and export, ensuring a smooth workflow. By leveraging our innovative solutions, clients can optimize their operational processes and significantly enhance productivity.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gwynn Group
Website
www.gwynngroup.com
Vendor Details
Company Name
Vertican Technologies
Website
www.vertican.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management