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Description
Kenekt is a user-friendly and highly advanced Case Management Solution that effectively assesses information and directs tasks to the appropriate personnel at optimal times. Serving as both a case management and contact center solution, Kenekt effectively merges traditional practices with cutting-edge innovation. With its simple yet powerful design, Kenekt enhances the essential elements of contact center management by incorporating features such as case development, dynamic presentation, intelligent sequencing, environmental integration, structured competition, and industry-specific modules. By utilizing Kenekt's case development capabilities, organizations can significantly reduce the strain on their internal IT resources. Furthermore, Kenekt offers remarkable adaptability in data handling and case development, allowing users to define the precise fields, formats, data structures, and input methods required. This level of customization is made possible by Kenekt's fully configurable data architecture and its robust API environment, ensuring it meets diverse organizational needs. As a result, Kenekt empowers teams to work more efficiently while maintaining a high level of flexibility in their operations.
Description
It is essential to assess and manage high-risk data processing, ensuring that risks are both controlled and continuously monitored. To effectively achieve this, clear responsibilities must be established. Documentation pertaining to data protection impact assessments serves as a crucial resource for authorities and various stakeholders to validate the legality of processing activities that involve potential risks. It is vital to identify what specific risks may arise within a procedure and how they could impact the rights and freedoms of individuals. Additionally, evaluating the severity of these risks, along with the associated outcomes and likelihoods, plays a significant role in determining whether processing activities can proceed. The Data Protection Management System (DPMS) offers a web form designed for seamless integration into your digital platforms, allowing for the immediate capture of inquiries within case management. This system not only provides a comprehensive view of ongoing cases and their status but also ensures that all case processes are meticulously logged to meet legal evidence requirements. Furthermore, maintaining transparency and accountability in these processes is critical for upholding the trust of all stakeholders involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Coin Metrics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gwynn Group
Website
www.gwynngroup.com
Vendor Details
Company Name
Raptor Compliance
Founded
2017
Country
Switzerland
Website
www.raptorcompliance.com/en/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification