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Average Ratings 0 Ratings
Description
What sets KEI CRM software apart from its competitors is its bespoke nature, allowing for swift and effortless customization tailored to your specific requirements. You won't have to navigate this process alone; for a competitive fee, simply outline your desired functionalities, and our team will implement them for you. You can immediately take advantage of its features through a Free Trial, allowing you to experience its benefits firsthand. KEI CRM enhances your marketing strategies by effectively utilizing your existing customer data—such as contact details, emails, and financial records—to create a streamlined resource for targeted communications with both current and potential clients. This leads to improved customer interactions, as the automated messaging feature notifies clients the moment you receive their messages. Additionally, our Document Management system, a crucial component of KEI CRM, organizes your customer files by date, eliminating the need to sift through paper records. Ultimately, this innovative approach not only saves time but also enhances overall efficiency in your business operations.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Integrations
Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Pricing Details
$40 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KeiWare Software Applications
Founded
2011
Country
Canada
Website
www.keiwareapplications.com/Home/KeiCRM
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win