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Average Ratings 0 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
reMARK offers an all-inclusive dashboard that encompasses every tool necessary to manage your daily operations effectively. This software's inbox goes beyond just emails; it integrates your calendar, live chat features, contacts, mailing lists, and various other functionalities. Leverage reMARK’s team overview to work together on any email conversation, leave internal messages, track who has engaged with an email, and assign tasks directly to colleagues or teams. With the ability to create an endless array of customizable email filters, reMARK allows you to prioritize and display only the most relevant emails tailored to your needs. Your teams can efficiently navigate through massive quantities of emails daily, ensuring that no vital information slips through the cracks. Moreover, reMARK's advanced boolean search capability enables you to swiftly locate specific emails, documents, or terms, even within attachments, making communication and collaboration seamless. This powerful tool not only enhances productivity but also fosters a more organized workflow for all team members involved.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Shopify
Zapier
Pricing Details
$8 per user per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Nordic IT
Website
nordic-it.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management