Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
eFiler allows you to file and find emails from Outlook. You can easily file one or more emails simultaneously alongside other documents related to your project. Our colour-coded indexed search tool makes it easy to find emails from colleagues.
API Access
Has API
API Access
Has API
Integrations
Autodesk Forma
Egnyte
Gmail
Google Drive
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Shopify
Zapier
Integrations
Autodesk Forma
Egnyte
Gmail
Google Drive
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Shopify
Zapier
Pricing Details
$8 per user per month
Free Trial
Free Version
Pricing Details
$8.5/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Irradiant Ltd.
Founded
2011
Country
United Kingdom
Website
efiler.co.uk
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting