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Average Ratings 0 Ratings
Description
We are committed to helping business owners and managers who are actively looking to optimize their operations. Our platform includes Key Performance Indicators that are intended to increase awareness and provide actionable insight. We combine the power of Power BI and Booker Software to offer our clients a competitive advantage at a reasonable price. Keeper Insights' setup is simple and straightforward. You don't need to worry about updating or building your Key Performance Indicators. Our service communicates automatically with Booker's API, and provides all relevant reports. You only need to review the trends and make the business decisions that are important. With just a few clicks, interactive KPIs make it easy to visually compare different times periods.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk
Integrations
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
$8.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeper Insights
Founded
2018
Country
United States
Website
www.keeperinsights.com
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services