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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.

Description

Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

DoorDash No 
Epos Now Yes 
Uber Eats No 

Integrations

DoorDash Yes 
Epos Now No 
Uber Eats Yes 

Pricing Details

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial No 
Free Version No 

Pricing Details

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kayana

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Vendor Details

Company Name

Waitery

Founded

2021

Country

Canada

Website

waitery.ca

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Alternatives

Alternatives

No Alternatives
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