Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.
Description
Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial
No
Free Version
No
Pricing Details
$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kayana
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/self-service-kiosks/
Vendor Details
Company Name
Waitery
Founded
2021
Country
Canada
Website
waitery.ca
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Alternatives
Alternatives
No Alternatives