Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.
Description
With Pulse Physical kiosks set up in your establishment, you will receive a physical kiosk that is installed on-site, enabling your clients to provide feedback quickly and consistently. This eliminates the need for allocating resources to conduct interviews, distribute paper surveys, or manage spreadsheets. Additionally, online surveys can also be utilized, so if you wish to reach a wider audience, it's easy to do so; the Pulse survey can be sent out digitally, facilitating communication with clients via email and outreach groups. The integrated data dashboard allows you to analyze trends effectively. Each survey is automatically compiled into this dashboard, enabling you to filter and manipulate the data as you choose. You can observe trends and identify anomalies in real-time, which empowers you to take proactive measures swiftly. Sharing your insights is straightforward; with just a click, you can print, download, and distribute the data, ensuring that it reaches the necessary parties without delay. Furthermore, you will receive weekly emails that keep key stakeholders informed of the findings and updates. This comprehensive setup not only streamlines the feedback process but also enhances your ability to respond to client needs effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Epos Now
No
Pricing Details
Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial
No
Free Version
No
Pricing Details
$250 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kayana
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/self-service-kiosks/
Vendor Details
Company Name
Pulse For Good
Founded
2017
Country
United States
Website
www.pulseforgood.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes