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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Boost your conversion rates by creating detailed online itineraries with our innovative Itinerary Builder. Customers can conveniently book through the Kaptio Platform, ensuring a smooth and enjoyable shopping experience. Gain a comprehensive view of your customers from their first interaction through to quotes, bookings, and re-engagement after their trips. Enhance your marketing strategies by running opt-in campaigns that collect customer preferences and history, which can be utilized with Marketing Cloud or other marketing solutions. Kaptio Travel stands out as a premier travel platform specifically designed for travel operators using Salesforce. Our platform empowers you to grow your business by leveraging the most advanced travel technology available, all built on the top-rated travel CRM platform, which allows for seamless integration with an unparalleled travel CRM system while enhancing operational efficiency and customer satisfaction.

Description

TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses. The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings. TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chrome OS No 
FareHarbor No 
Gmail No 
Hero No 
Microsoft Outlook No 
Peek No 
Tourplan No 
Ventrata No 
Xola No 
Zaui No 

Integrations

Chrome OS Yes 
FareHarbor Yes 
Gmail Yes 
Hero Yes 
Microsoft Outlook Yes 
Peek Yes 
Tourplan Yes 
Ventrata Yes 
Xola Yes 
Zaui Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kaptio

Website

kaptio.com

Vendor Details

Company Name

TourConnect AI

Founded

2015

Country

Australia

Website

www.tourconnect.ai/

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations Yes 

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