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Description
Kandid is an innovative, AI-driven sales assistant that functions as your ultimate online salesperson on your direct-to-consumer website. It is implemented through a customizable 3D avatar widget that understands your product offerings, frequently asked questions, blog content, and PDF documents, allowing it to engage website visitors in genuine, consultative discussions that lead them from exploration to purchase. The assistant is capable of helping customers interpret technical specifications, compare different models, resolve compatibility issues, suggest accessories, and guide them through common usage scenarios. Brands utilizing Kandid have experienced remarkable outcomes, including an impressive average conversion rate increase of 300%, a fourfold growth in their customer base, a daily savings of five hours for each representative, a 10% improvement in return on ad spend, a 23% rise in average order value, and session durations that are 80% longer. With its foundation in high-quality, meticulously tailored sales dialogue training, Kandid integrates effortlessly with your brand identity and provides tangible revenue growth through its built-in session tracking and analytical tools, ensuring that every interaction is both meaningful and effective. This comprehensive approach not only enhances customer satisfaction but also maximizes the overall efficiency of your sales process.
Description
Transforming Customer Engagement through Multimodal AI and Intelligent Interactions, Marketrix’s Twin Avatars harness cutting-edge emotional intelligence to perceive and react to customer feelings instantly, ensuring that interactions are both effective and compassionate. Our AI not only grasps the design of your website or product but also navigates users seamlessly through its layout, significantly improving their overall experience. By delivering intelligent, context-sensitive support at every juncture, we customize interactions based on user behavior. Additionally, we focus on recognizing customer emotions in the moment, allowing us to offer personalized and sympathetic replies. This careful crafting of dialogues ensures that each interaction maintains a tone that feels both natural and reassuring. Furthermore, our AI Avatars facilitate Co-browsing sessions with either AI or Human Agents, providing a versatile support system. Ultimately, this technology allows for a deeper understanding of your real-time traffic, steering efforts toward achieving immediate conversions. With these innovations, businesses can foster stronger relationships with their customers while driving success.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kandid
Founded
2024
Country
United States
Website
kandid.ai/
Vendor Details
Company Name
Marketrix.ai
Country
United States
Website
www.marketrix.ai/