Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Responding effectively to a multitude of similar, yet non-standardized RFPs poses a significant challenge for sales teams. Frequently encountering the same requirements can lead to a tedious and time-consuming process where sales personnel must manually craft their responses. By utilizing an intelligent dynamic database to align RFP requirements with pre-existing response content, the process can be streamlined. An AI-driven relationship engine identifies common questions and offers suggested responses, enhancing efficiency. This self-learning system continually improves the automation of responses, allowing sales teams to save valuable time on repetitive and often monotonous tasks. Consequently, they can dedicate more attention to client meetings and nurturing customer relationships overall. This not only enhances the quality of their work but also significantly boosts the efficiency of a crucial sales function. Ultimately, this leads to better outcomes for both the sales teams and their clients.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Pricing Details
$3 per user per month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quandora
Founded
2013
Country
United States
Website
www.quandora.com/kaito-rfp-response-automation-software-tour/
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
RFP
Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management