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Average Ratings 0 Ratings
Description
KUBRA EZ-PAY is a comprehensive on-demand payment application designed to cater to both registered and unregistered customers. By utilizing KUBRA EZ-PAY, you empower customers to execute immediate payments through various channels, including digital platforms, voice interactions, or face-to-face methods like online and mobile apps, automated IVR systems, call centers, and retail locations with cash and self-service kiosks. This solution not only enhances the flexibility of payment options for your customers but also expands the variety of payment methods available, encompassing credit cards, ACH, PIN-less debits, Visa® debit, and debit MasterCard®. KUBRA EZ-PAY offers real-time account management and authorization capabilities, along with seamless integration into numerous credit card processors, debit ATM networks, and ACH originators. Additionally, you will benefit from a unified dashboard that simplifies account management by providing features for payer reconciliation, returns oversight, comprehensive reporting, and payment administration, ultimately streamlining your financial processes. The platform aims to enhance the overall user experience while ensuring secure and efficient payment transactions.
Description
The contemporary call center has evolved beyond its traditional form, becoming a dynamic network of virtual agents available on demand, which offers unparalleled scalability and adaptability. Liveops provides companies with access to a skilled workforce capable of delivering virtual call center solutions that efficiently ramp up during peak times without any disruption. By focusing on the qualifications, education, and professional experience of our agents, we transcend geographical barriers, ensuring they are well-equipped to represent your brand effectively. With a robust network of 20,000 domestic agents, we are not constrained by traditional working hours or locations, allowing us to find the most suitable talent available. This approach fosters an unprecedented level of flexibility that can significantly enhance your customer service experience. For over 18 years, we have redefined the customer service landscape by eliminating downtime and reducing overhead costs while leading the market in flexible agent services. Our commitment to innovation is echoed in the feedback we receive from our clients. Discover what others have to say about how we’ve transformed their customer interactions.
API Access
Has API
API Access
Has API
Integrations
Earth Networks
JobDiva
Salesforce
Salesforce Agentforce Service
Zendesk
Zoho CRM
Integrations
Earth Networks
JobDiva
Salesforce
Salesforce Agentforce Service
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KUBRA
Country
United States
Website
kubra.com
Vendor Details
Company Name
Liveops
Founded
2000
Country
United States
Website
liveops.com
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics