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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ksavi Workforce's field service management solution enhances employee efficiency, reduces operational expenses, and boosts profitability for organizations that provide on-site services. Our software facilitates immediate communication between the service center and mobile personnel, significantly increasing daily job completion rates. By optimizing job scheduling in conjunction with mobile asset management, we enhance customer satisfaction and maintain a strong company reputation. Additionally, we minimize the time spent in the field and allow for real-time storage of task completion data. You can access your inventory assets right on-site and retrieve necessary documentation along with customer histories online. Our system enables the creation of inventory demands during field operations, collects valuable customer insights, and ensures you stay on top of appointments to honor your commitments. Always dispatch fully qualified and well-equipped employees to service your customers, and effectively manage your requests with SLA support for optimal service delivery. This comprehensive approach not only streamlines operations but also fosters stronger relationships with clients.

Description

Enhance your field operations like never before with bSmartWFMS, a commercial off-the-shelf Work Force Management System. This innovative solution equips on-site utility personnel with cloud and mobile capabilities, allowing for precise management and oversight of field tasks. The bSmart Workforce Management Suite of Apps ensures robust device security to safeguard sensitive information through secure logins and theft reporting, streamlining the administration of utility assets such as meters and transformers. It also simplifies spot billing and payment collection, facilitates the capture of geo-coordinates and images of essential assets, and supports the recording of digital meter tests. With BCITS’s bSmart Workforce Management solutions tailored for utilities in power, water, and gas sectors, utility staff can efficiently oversee field operations with enhanced accuracy and speed. Furthermore, the suite is designed to accommodate a variety of operational functions, making it a comprehensive tool for utilities in their day-to-day activities. Ultimately, adopting this solution can lead to improved service delivery and operational excellence within the utility sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Softelnet

Founded

2001

Country

Poland

Website

ksaviworkforce.com

Vendor Details

Company Name

BCITS

Country

India

Website

www.bcits.co.in

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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