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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ksavi Workforce's field service management solution enhances employee efficiency, reduces operational expenses, and boosts profitability for organizations that provide on-site services. Our software facilitates immediate communication between the service center and mobile personnel, significantly increasing daily job completion rates. By optimizing job scheduling in conjunction with mobile asset management, we enhance customer satisfaction and maintain a strong company reputation. Additionally, we minimize the time spent in the field and allow for real-time storage of task completion data. You can access your inventory assets right on-site and retrieve necessary documentation along with customer histories online. Our system enables the creation of inventory demands during field operations, collects valuable customer insights, and ensures you stay on top of appointments to honor your commitments. Always dispatch fully qualified and well-equipped employees to service your customers, and effectively manage your requests with SLA support for optimal service delivery. This comprehensive approach not only streamlines operations but also fosters stronger relationships with clients.

Description

TrackPoint® empowers you to effectively manage your field operations by recording vital details such as location, duration, photographic proof, signatures, and tailored questionnaires, among other features. Many critical business activities in the field often lack proper execution and oversight, but with TrackPoint®, you can program, implement, and monitor these impactful tasks seamlessly. The platform enables you to take photos, annotate them, and add comments without taking up storage space on your devices. By geolocating your service information online, you can ensure accurate data capture at the correct locations. Customize the questionnaires, images, and signatures needed, then quickly deploy them to your team with ease. It also facilitates the generation of automated reports that can be shared and accessed from anywhere, enhancing collaboration and efficiency. Today, various sectors utilize TrackPoint® as a vital tool to meet their operational goals and improve overall productivity. Its versatility makes it an invaluable resource for any team looking to optimize field activities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per month
Free Trial
Free Version

Pricing Details

$300 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Softelnet

Founded

2001

Country

Poland

Website

ksaviworkforce.com

Vendor Details

Company Name

Trackpoint

Country

Mexico

Website

trackpoint.mx/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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