Orna Reviews

Orna

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Description

K-Dispatch serves as an advanced computer-aided dispatch (CAD) system designed for 911 centers and public safety organizations. This platform integrates call processing, incident assessment, dispatching, and record-keeping, ensuring a seamless transition for calls from operators to dispatchers without the need for data re-entry. Incoming communications—whether voice calls to 911, text messages, multimedia submissions, or alerts from citizens, radios, and IoT devices—are all funneled into a single queue that includes critical information like caller location, mapping capabilities, nearby surveillance footage, and sensor inputs such as license plate recognition and gunshot detection. The AI Co-Pilot feature enhances the process by offering real-time transcription, guidance on protocols, scoring for urgency, and suggestions for unit deployment, while human operators retain the authority to make final dispatch choices. Collaboration among police, fire, EMS, and various agencies is facilitated by shared incident records, complete with automatic vehicle location (AVL) tracking and mobile applications tailored for both responders and the community. K-Dispatch is designed to interface with existing radio systems and adheres to standards such as CAP, NIEM, NENA i3, and open APIs. It provides flexible deployment options, including cloud-based, on-premises, or hybrid solutions, catering to the needs of municipal and state 911 and command centers. This versatility ensures that public safety agencies can effectively adapt to the evolving demands of emergency response.

Description

Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

KabatOne

Founded

2015

Country

Mexico

Website

kabatone.com/k-dispatch

Vendor Details

Company Name

Kerkton Security Technologies

Founded

2016

Country

United States

Website

www.kerkton.com/computer-aided-dispatch

Product Features

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues Yes 

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