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ease
features
design
support

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Description

Fintech companies can benefit from advanced services aimed at preventing digital fraud and assessing risks. Utilizing non-personal and behavioral data analysis, we offer device risk evaluations and online user protection. Our solutions not only aim to thwart fraudulent activities but also work towards minimizing threat levels while attracting new clients and fostering sustainable portfolio growth. With JuicyScore, businesses can detect various fraud types, recognize suspicious behaviors, and understand user intentions, allowing for effective segmentation of incoming data based on risk levels. This enhances the informational quality of decision-making processes and strengthens the security of personal accounts for clients, ultimately boosting online transaction conversions. JuicyID streamlines client authentication, safeguarding sensitive information while reducing the likelihood of fraudulent actions. We also specialize in identifying both technical and social fraud, categorizing risks effectively, and providing a comprehensive data vector that enhances existing scoring models, thereby elevating the precision of your decision-making systems. The integration of these services ensures a robust framework for risk management in the fintech sector.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Moneyman
Verizon Cloud
tabby

Integrations

Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Moneyman
Verizon Cloud
tabby

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JuicyScore

Founded

2016

Country

Singapore

Website

juicyscore.ai/

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

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