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Average Ratings 0 Ratings
Description
Fintech companies can benefit from advanced services aimed at preventing digital fraud and assessing risks. Utilizing non-personal and behavioral data analysis, we offer device risk evaluations and online user protection. Our solutions not only aim to thwart fraudulent activities but also work towards minimizing threat levels while attracting new clients and fostering sustainable portfolio growth. With JuicyScore, businesses can detect various fraud types, recognize suspicious behaviors, and understand user intentions, allowing for effective segmentation of incoming data based on risk levels. This enhances the informational quality of decision-making processes and strengthens the security of personal accounts for clients, ultimately boosting online transaction conversions. JuicyID streamlines client authentication, safeguarding sensitive information while reducing the likelihood of fraudulent actions. We also specialize in identifying both technical and social fraud, categorizing risks effectively, and providing a comprehensive data vector that enhances existing scoring models, thereby elevating the precision of your decision-making systems. The integration of these services ensures a robust framework for risk management in the fintech sector.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Moneyman
Verizon Cloud
tabby
Integrations
Amazon Connect
Amazon Web Services (AWS)
CREDITONLINE
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Moneyman
Verizon Cloud
tabby
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JuicyScore
Founded
2016
Country
Singapore
Website
juicyscore.ai/
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval