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ease 0 out of 5 stars
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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.

Description

Kibi CRM is designed to assist small sales and service teams in efficiently handling inquiries, WhatsApp interactions, callbacks, quotes, and invoices. This platform allows teams to identify ownership of inquiries and next steps in the action process. Users can gather inquiries through various channels, including website forms, forwarded emails, webhooks, or CSV file imports. The system provides visibility into promised callbacks and overdue follow-ups, while some WhatsApp connections enable businesses to continue utilizing the WhatsApp Business app. Users can create online quotes for customer approval, generate invoices and payment links, and maintain records associated with each inquiry. The Team and Growth plans introduce features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. The Growth option also includes ad return and conversion feedback, enhancing marketing efforts. The availability of quotes and invoices, as well as monthly allowances, is contingent on the selected plan. A 14-day trial allows access to all features for up to 10 users without requiring a credit card, making it easy for teams to explore the platform. Paid plans accommodate additional users, but extra seats and messaging beyond limits may incur additional fees, providing flexibility for growing teams.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Ads No 
Google Ads No 
Instagram Ads No 
MSG91 No 
Make No 
Razorpay No 
Sage Accounting Yes 
Stripe No 
Twilio No 
WhatsApp No 
Xero Yes 
Zapier No 

Integrations

Facebook Ads Yes 
Google Ads Yes 
Instagram Ads Yes 
MSG91 Yes 
Make Yes 
Razorpay Yes 
Sage Accounting No 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
Xero No 
Zapier Yes 

Pricing Details

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Joqiva

Country

United Kingdom

Website

joqiva.co.uk

Vendor Details

Company Name

StritMedia

Country

India

Website

kibihq.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

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