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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Responsive and mobile-friendly design guarantees that your website can scale effectively! Thanks to the responsive design features of JomDirectory, your site will seamlessly adjust to various screen dimensions, transitioning effortlessly from desktop to mobile view. You can utilize layouts based on Bootstrap 4, which allows for easy editing to meet your specific needs. As a lightweight and modular front-end framework, Bootstrap 4 enhances your design options. Whether you're setting up a Business Directory or a Product Catalog, you can select the appropriate layout for your project. JomDirectory offers remarkable flexibility, empowering you to craft and personalize your own layouts. With integrated Google Maps functionality, you can search within a specified range of 10 to 200 miles/km from your starting address, city, or postal code. If you're pressed for time, simply click the My Location button to use your current position as the starting point. In addition to the standard search features that most Joomla directory extensions provide, JomDirectory also incorporates Joomla Smart Search, ensuring that you receive your search results in record time. This comprehensive functionality makes JomDirectory a top choice for those looking to establish a dynamic online presence.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comdev

Website

comdev.eu/jomdirectory

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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