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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.

Description

Each shift presents a new challenge to deliver consistent and exceptional service seamlessly. Utilizing our mobile workforce management software, Lighthouse, you gain real-time insights to ensure that every worker is exactly where they should be. You can oversee the progress of cleaning tasks, as well as monitor rotation loops and guard tours as they occur. Furthermore, continuous reporting aids in managing compliance with risk protocols, supports defense against potential claims, and highlights opportunities for improved efficiency. Designed specifically for top-tier security, cleaning, and facilities management firms in North America and the APAC region, Lighthouse caters to organizations that oversee numerous service personnel and assets across various locations. With an up-to-the-minute overview of all field activities, you can confidently ensure your teams maintain focus and productivity. Instant notifications regarding incidents, exceptions, and missed tasks allow for prompt responses to any unforeseen challenges, ensuring operations run smoothly at all times. This level of oversight not only enhances accountability but also contributes to the overall effectiveness of service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Orbital Solutions

Country

Australia

Website

www.orbitalsolutions.com.au

Vendor Details

Company Name

TEAM Software by WorkWave

Founded

1989

Country

United States

Website

teamsoftware.com/software/lighthouse/

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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