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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A system crafted by restaurant owners specifically for their peers, this solution elevates the dining experience through a cohesive blend of point-of-sale systems, kiosks, customer displays, and a dedicated mobile application. It streamlines order management by allowing direct submissions from delivery platforms like UberEats, JustEats, and Deliveroo to kitchen displays. Payment processing is seamlessly integrated, accommodating all leading credit card companies. The user-friendly conversational ordering interface empowers staff to take orders efficiently while promoting cross-selling and upselling opportunities. Menu updates can be executed in real time across all POS devices, online systems, digital signage, websites, and mobile apps, ensuring consistency and accuracy. Gain valuable insights into your menu performance with detailed reports on your best and worst-selling items. Signage can be easily managed to reflect current menus, order statuses, and even highlight social media interactions and customer-generated content. Furthermore, leverage in-depth customer data to enhance personalized service and identify new avenues for growth through comprehensive reporting tools. Finally, maintain control over inventory with real-time management to mitigate shortages, reduce waste, prevent overspending, and eliminate theft. This holistic approach leads to a more efficient operation and improved customer satisfaction.

Description

dinerr is a comprehensive cloud-based platform designed for restaurant owners, managers, and front-of-house personnel. It provides an array of features including digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery service. The platform's dashboard efficiently manages live orders, kitchen operations, table assignments, reservations, waitlists, guest communication, and analytics. Additionally, dinerr Mobile empowers staff to oversee orders and table management via iPhone, iPad, and Android devices, while the web application is accessible through any browser. The Pro version enhances the experience with advanced reservation, table management, analytics, and staffing tools, while the Premium tier introduces AI-driven phone answering, Google Business Profile management, review tracking, staff rostering, payroll-hour monitoring, and various POS integrations. Restaurants can integrate with services like Square, Clover, Uber Direct, and QuickBooks Online when available. Global access to menus and management features is offered, although payment processing and partner integrations may vary by country and provider. The Free Plan provides essential functionalities such as digital menus, QR ordering, and guest payments, while the premium plans come with a 14-day free trial period, allowing potential users to explore the platform's capabilities before committing. Overall, dinerr aims to streamline restaurant operations and enhance customer experiences across various locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Apple Pay Yes 
Clover No 
Deliverect Yes 
Deliveroo Yes 
Flipdish Yes 
Google Business Profile No 
Google Pay Yes 
Microsoft Azure Yes 
PayPal Yes 
Paymentsense Yes 
Shipday Yes 
Twilio Yes 
Uber Eats Yes 
UrbanPiper Yes 
Vonage Business Yes 
Worldpay Yes 
Xero Yes 

Integrations

QuickBooks Online Yes 
Stripe Yes 
Apple Pay No 
Clover Yes 
Deliverect No 
Deliveroo No 
Flipdish No 
Google Business Profile Yes 
Google Pay No 
Microsoft Azure No 
PayPal No 
Paymentsense No 
Shipday No 
Twilio No 
Uber Eats No 
UrbanPiper No 
Vonage Business No 
Worldpay No 
Xero No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Jinoby

Country

United Kingdom

Website

jinoby.com

Vendor Details

Company Name

dinerr LLC

Country

United States

Website

dinerr.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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