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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A system crafted by restaurant owners specifically for their peers, this solution elevates the dining experience through a cohesive blend of point-of-sale systems, kiosks, customer displays, and a dedicated mobile application. It streamlines order management by allowing direct submissions from delivery platforms like UberEats, JustEats, and Deliveroo to kitchen displays. Payment processing is seamlessly integrated, accommodating all leading credit card companies. The user-friendly conversational ordering interface empowers staff to take orders efficiently while promoting cross-selling and upselling opportunities. Menu updates can be executed in real time across all POS devices, online systems, digital signage, websites, and mobile apps, ensuring consistency and accuracy. Gain valuable insights into your menu performance with detailed reports on your best and worst-selling items. Signage can be easily managed to reflect current menus, order statuses, and even highlight social media interactions and customer-generated content. Furthermore, leverage in-depth customer data to enhance personalized service and identify new avenues for growth through comprehensive reporting tools. Finally, maintain control over inventory with real-time management to mitigate shortages, reduce waste, prevent overspending, and eliminate theft. This holistic approach leads to a more efficient operation and improved customer satisfaction.

Description

The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Deliverect Yes 
Deliveroo Yes 
Epos Now No 
Flipdish Yes 
Google Pay Yes 
Microsoft Azure Yes 
PayPal Yes 
Paymentsense Yes 
QuickBooks Online Yes 
Shipday Yes 
Stripe Yes 
Twilio Yes 
Uber Eats Yes 
UrbanPiper Yes 
Vonage Business Yes 
Worldpay Yes 
Xero Yes 

Integrations

Apple Pay No 
Deliverect No 
Deliveroo No 
Epos Now Yes 
Flipdish No 
Google Pay No 
Microsoft Azure No 
PayPal No 
Paymentsense No 
QuickBooks Online No 
Shipday No 
Stripe No 
Twilio No 
Uber Eats No 
UrbanPiper No 
Vonage Business No 
Worldpay No 
Xero No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jinoby

Country

United Kingdom

Website

jinoby.com

Vendor Details

Company Name

Kayana

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

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