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Description
Transform your business with our AI-driven platform designed to enhance your growth. Are you feeling anxious about your sales performance? Unsure of what the future holds for your business? JeM utilizes your current sales data to analyze trends and provide accurate sales forecasts. Frustrated with the high fees charged by services like Just Eat or Deliveroo? Cut those costs by creating your own integrated online ordering website. Your customers can effortlessly place orders with just a few clicks, which will go directly to your EPOS or manager app. Offer your clients a personalized app that seamlessly connects with JeM EPOS, enabling them to easily make collection or delivery orders and process payments within the app. We handle all the complexities of setting up your app and menu, so you don’t have to worry. Additionally, our Caller ID feature allows the system to automatically recognize registered callers, presenting their name, address, and order history, while also making it simple to register new callers, helping you build a valuable customer database for future marketing endeavors. This streamlined approach will not only save you money but also enhance customer satisfaction and loyalty.
Description
We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JeM Point of Sale
Founded
2014
Country
United Kingdom
Website
jempos.co.uk
Vendor Details
Company Name
Parlance
Founded
1996
Country
United States
Website
www.parlancecorp.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail