Compare Jambo vs. SMART

Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams centralize, track, and report on all engagement and consultation activities. Built for teams that need a reliable way to secure and manage their engagement history with stakeholders, communities, regulators, and other external parties, Jambo provides a single, secure platform to replace scattered spreadsheets and manual tracking. Used widely across government and various industries, including infrastructure development, renewable energy, healthcare, and resource development, Jambo supports teams that must document every communication, understand key relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. By consolidating all engagement and consultation data in one place, users gain a complete and auditable record of communications, issues, and commitments throughout the project lifecycle. Jambo's intuitive interface and fast data entry tools make it easy to log emails, meetings, phone calls, and other activities, ensuring every touchpoint is captured. Teams can prioritize issues and commitments, assign tasks, monitor follow-up actions, and track trends to reduce risks and strengthen relationships. Built-in reporting and analytics allow users to quickly create project updates or generate detailed regulatory reports, eliminating the need for manual compilation. With security features trusted by leading organizations and government agencies, Jambo ensures data is stored safely, consistently, and accessibly. Overall, Jambo streamlines engagement and consultation management, improves collaboration, and equips teams with the clarity and accountability needed to build strong stakeholder relationships.

SMART stands out as the sole platform for stakeholder engagement that enables users to monitor engagement both at an organizational level and for individual stakeholders. Over the years, SMART has transformed into a comprehensive solution for stakeholder management and engagement. Its design ensures security and scalability, accommodating everyone from independent users to thousands of participants. Key features of SMART include stakeholder mapping, multi-channel communication, CRM capabilities, event management, and stakeholder classification. Since your stakeholders interact with one another, SMART facilitates connections among various groups, organizations, and individuals. The platform includes an automatic stakeholder update feature that empowers stakeholders to manage their interactions with you efficiently. By integrating social media, email, SMS, and CRM, SMART helps create a well-rounded understanding of your stakeholders. Additionally, users can easily build web forms to discover and analyze new stakeholders without needing any HTML skills. Collaborating with AWS, SMART harnesses cloud technology to deliver a scalable, resilient, and dependable service, ensuring that users always have access to the tools they need for effective engagement. This comprehensive approach makes SMART an essential asset for organizations focused on fostering robust stakeholder relationships.