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Average Ratings 1 Rating

Average Ratings 106 Ratings

Total
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features
design
support

Description

JS7 JobScheduler, an Open Source Workload Automation System, is designed for performance and resilience. JS7 implements state-of-the-art security standards. It offers unlimited performance for parallel executions of jobs and workflows. JS7 provides cross-platform job execution and managed file transfer. It supports complex dependencies without the need for coding. The JS7 REST-API allows automation of inventory management and job control. JS7 can operate thousands of Agents across any platform in parallel. Platforms - Cloud scheduling for Docker®, OpenShift®, Kubernetes® etc. - True multi-platform scheduling on premises, for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid cloud and on-premises use User Interface - Modern GUI with no-code approach for inventory management, monitoring, and control using web browsers - Near-real-time information provides immediate visibility to status changes, log outputs of jobs and workflows. - Multi-client functionality, role-based access management - OIDC authentication and LDAP integration High Availability - Redundancy & Resilience based on asynchronous design and autonomous Agents - Clustering of all JS7 Products, automatic fail-over and manual switch-over

Description

IT teams don't need another AI that makes suggestions. They need one that gets the work done. SysAid combines enterprise-grade ITSM with agentic AI that takes action from the start: closing incidents, handling service requests, kicking off workflows, and rolling out changes on its own. This isn't a chatbot bolted onto a help desk. SysAid is the only platform where agentic AI operates inside the ITSM guardrails you define, so every decision is traceable and every policy stays in your hands. There's nothing to code and no developer dependency. Manage incidents, problems, changes, requests, your CMDB, SLAs, and your knowledge base from a single platform that goes live in weeks. Repetitive tickets stop eating your team's day, freeing them for strategic work. Employees ask questions in plain language and get answers on the spot, no ticket required. And with built-in reporting on what the AI resolved, showing real impact to leadership is simple.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
Azure SQL Database Yes 
Chronicle SOAR No 
Docker Yes 
Jira No 
Jira Work Management No 
LogMeIn Rescue No 
MariaDB Yes 
Microsoft 365 No 
Microsoft Teams No 
NetWatch.ai No 
PostgreSQL Yes 
Qlik Sense No 
QuickBooks Online No 
Red Hat OpenShift Yes 
SQL Server Yes 
Sage 50 No 
Syteca No 
Trello No 

Integrations

Asterisk Yes 
Azure SQL Database No 
Chronicle SOAR Yes 
Docker No 
Jira Yes 
Jira Work Management Yes 
LogMeIn Rescue Yes 
MariaDB No 
Microsoft 365 Yes 
Microsoft Teams Yes 
NetWatch.ai Yes 
PostgreSQL No 
Qlik Sense Yes 
QuickBooks Online Yes 
Red Hat OpenShift No 
SQL Server No 
Sage 50 Yes 
Syteca Yes 
Trello Yes 

Pricing Details

$1440/year
perpetual licenses, subscription licenses and pay-per-use licenses are offered
Free Trial Yes 
Free Version Yes 

Pricing Details

We know you have your own needs. That's why you deserve something custom-made. SysAid provides a tailor-made price quote based on your specific and unique needs.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SOS GmbH

Founded

1983

Country

Germany

Website

www.sos-berlin.com

Vendor Details

Company Name

SysAid Technologies

Founded

2002

Country

Israel, Canada, Romania, United Kingdom

Website

www.sysaid.com

Product Features

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management Yes 
Timeline Management No 
Troubleshooting Reports No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

Workload Automation

Alerts / Notifications Yes 
Audit Trails Yes 
Business Process Management Yes 
Cross-Platform Scheduling Yes 
Dashboard Yes 
Data Analysis / Visualization Yes 
Event-Triggers Yes 
Load Balancing Yes 
Resource-Based Scheduling Yes 
Robotic Process Automation (RPA) Yes 
Workflow Foundation Support Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management No 
Contract/License Management No 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting No 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Patch Management

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans Yes 
Compliance Management No 
Custom Patches Yes 
Dashboard No 
Network Wide Management Yes 
Patch Prioritization No 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning No 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

Workload Automation

Alerts / Notifications Yes 
Audit Trails No 
Business Process Management No 
Cross-Platform Scheduling No 
Dashboard Yes 
Data Analysis / Visualization Yes 
Event-Triggers No 
Load Balancing No 
Resource-Based Scheduling No 
Robotic Process Automation (RPA) No 
Workflow Foundation Support No 

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