Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

JD.com serves as a cross-border ecommerce platform that allows international brands and merchants to connect directly with Chinese consumers without needing a physical store in China. The platform provides an all-encompassing solution that encompasses global shipping and warehousing by collaborating with major logistics providers such as DHL, Australia Post, and YAMATO, in addition to utilizing JD's vast domestic logistics system to guarantee reliable and efficient delivery. JD Worldwide accommodates a variety of store formats tailored to meet different business requirements and structures. It also offers sophisticated marketing tools and initiatives, such as the "Spring Dawn" program, which incorporates integrated supply chain processes and incentives for new sellers in the beauty and skincare industries. With a vast network of over 1,000 warehouses and a presence in more than 220 countries and regions, JD Worldwide not only streamlines market entry for foreign brands into China but also prioritizes product authenticity and enhances customer satisfaction through its robust logistical framework. As a result, international brands can confidently establish themselves in the lucrative Chinese market, benefiting from JD's extensive resources and expertise.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AgentKey Yes 
CelerData Cloud Yes 
Vin OMS Yes 

Integrations

AgentKey No 
CelerData Cloud No 
Vin OMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

JD.com

Founded

2004

Country

China

Website

global.jd.com

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives