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Description
In the ever-evolving landscape of modern networks, organizations are consistently integrating new business services while their network infrastructure is subject to regular updates and enhancements. The ability of existing network devices to accommodate these new services is often uncertain and can lead to unforeseen complications. To mitigate such risks, it is essential for businesses to evaluate their networks, analyze performance metrics, and forecast the quality of experience (QoE) for the newly launched services. For quality assurance engineers and IT departments, having rapid and effective methods to validate and measure performance is vital prior to the deployment of products or services. IxChariot serves as an invaluable tool that quickly evaluates and resolves issues in networks and applications both pre- and post-deployment. This robust assessment solution utilizes software agents known as Performance Endpoints to replicate application traffic, capturing critical performance data to be managed conveniently from a central console. By employing such tools, organizations can significantly enhance their service reliability and user satisfaction.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keysight Technologies
Website
www.keysight.com/mx/en/products/network-test/performance-monitoring/ixchariot.html
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting