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Description
Enhance your service by incorporating cloud-based voice and video capabilities into your current offerings. Discover how iotum's ready-to-use APIs and SDKs facilitate interactive experiences within your application, website, or platform. By adopting this technology, you can nurture stronger customer connections through their preferred communication channels. Interact with your audience in real-time, regardless of their location or the platform they are using, by integrating video and voice through iotum’s robust API and SDK solutions. The use of the VP9-SVC codec—one of the latest advancements in video technology—ensures reduced bandwidth consumption while still delivering exceptional video quality, even in less-than-ideal internet conditions. With a globally distributed network of media servers, iotum maintains low latency connections, guaranteeing that all users enjoy a clear communication experience. Additionally, iotum provides a suite of collaborative tools like annotation, whiteboards, laser pointers, and instant chat, available a-la-carte, allowing your developers to focus on other critical tasks instead of building these features from scratch. This comprehensive approach not only improves user experience but also saves significant development time and resources.
Description
In the race to attract enterprise clients, you face competition from emerging players utilizing cloud-based communication platforms with APIs to deliver services that promise to improve customer engagement experiences. Kandy's distinctive and leading white-label CPaaS provides far more than just programmable APIs; it features ready-made applications known as Kandy Wrappers, a marketplace and ecosystem for independent software vendors to develop vertical market solutions, as well as the capability to enhance existing SIP and UCaaS infrastructures through our Kandy Link WebRTC Gateway. The concept of Embedded Communications allows for seamless interactions, such as sales representatives making calls directly from a CRM system, healthcare professionals conducting video consultations with patients via their electronic health record systems while sharing X-rays and medical images in real time, and students checking tutor availability to start a session instantly. This all occurs with high-definition voice and video quality while integrating presence, messaging, chat, collaboration, and much more, ensuring a comprehensive communication experience for users. Ultimately, Kandy empowers enterprises to fully leverage technology in their communication strategies, fostering deeper connections and greater operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Empirix
Momentum Telecom
Oreka TR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iotum
Founded
2005
Country
Canada
Website
www.iotum.com
Vendor Details
Company Name
Ribbon
Country
United States
Website
www.kandy.io
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
