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Description

The volume of data associated with your organization is increasing at an unprecedented rate. Regrettably, this surge is accompanied by a rise in the fragmentation of that data. To achieve a comprehensive and current understanding of your customers, it is essential to integrate all information and ensure it is easily accessible, which presents a significant challenge. Over time, organizations often gather vast amounts of information, leading to data sets that can become disorganized or even difficult to trace. Invenna's Customer Data Platform effectively dismantles data silos, providing you with command over all incoming and outgoing data flows. With a team of analysts, data engineers, data scientists, and consultants, Invenna has extensive experience in managing customer insights across various industries. Through Invenna Engage, you can effortlessly connect with your customers via both online and offline channels, creating campaigns with remarkable ease. By utilizing triggers or events, you can address the specific needs of each customer in real-time, enhancing engagement and satisfaction. Embracing this integrated approach not only streamlines your operations but also elevates your overall customer experience.

Description

Empower clients to chart their own course with the capabilities of SAP Marketing Cloud, ensuring that your CRM objectives are met. Increase revenue by allowing customers the opportunity to explore, connect, and purchase at their leisure. Enhance your marketing team's efficiency by utilizing comprehensive insights into customer preferences and requirements. Merge experiential and operational information to create a unified and detailed perspective of your clientele. Break down silos within your organization to fully leverage the potential of customer data. Acquire a deeper understanding of customer motivations to foresee their actions and preferences. Quickly spot emerging trends and uncover niche customer segments to effectively tailor your marketing approach. Strengthen customer loyalty and foster meaningful relationships through improved insights and responsiveness. Employ real-time business intelligence for speedy evaluations and assured decision-making throughout the organization, all while enhancing customer satisfaction and refining your marketing effectiveness. By doing so, you will not only enrich customer experiences but also position your business for sustained growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aprimo
Bluecore
CELUM
CanopyDeploy
Cloud4Wi
Inxmail
Knak
MSIGHTS
NetSuite
Nexoya
SAP CRM
SAP Sales Cloud
SAP Store
Salesforce
Totango
Workato
Yotpo
Zoho CRM

Integrations

Aprimo
Bluecore
CELUM
CanopyDeploy
Cloud4Wi
Inxmail
Knak
MSIGHTS
NetSuite
Nexoya
SAP CRM
SAP Sales Cloud
SAP Store
Salesforce
Totango
Workato
Yotpo
Zoho CRM

Pricing Details

€2,500 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Invenna

Founded

2021

Country

Netherlands

Website

invenna.nl/en/platform/features

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/crm/marketing.html

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

MRM

Activity Planning
Analytics / ROI Tracking
Approval Workflow
Brand Management
Budgeting & Forecasting
Content Management
Digital Asset Management
Expense Management
Marketing Calendar
Strategic Planning

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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