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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The volume of data associated with your organization is increasing at an unprecedented rate. Regrettably, this surge is accompanied by a rise in the fragmentation of that data. To achieve a comprehensive and current understanding of your customers, it is essential to integrate all information and ensure it is easily accessible, which presents a significant challenge. Over time, organizations often gather vast amounts of information, leading to data sets that can become disorganized or even difficult to trace. Invenna's Customer Data Platform effectively dismantles data silos, providing you with command over all incoming and outgoing data flows. With a team of analysts, data engineers, data scientists, and consultants, Invenna has extensive experience in managing customer insights across various industries. Through Invenna Engage, you can effortlessly connect with your customers via both online and offline channels, creating campaigns with remarkable ease. By utilizing triggers or events, you can address the specific needs of each customer in real-time, enhancing engagement and satisfaction. Embracing this integrated approach not only streamlines your operations but also elevates your overall customer experience.

Description

Customer Link, a product of PwC, serves as a customer data platform that integrates your data along with extensive third-party data from PwC to create a comprehensive 360° perspective of your clientele. Enhance customer experiences through unparalleled insights that typical platforms cannot provide. Ensure that your engagement is consistent and tailored across various channels and devices, effectively addressing your customers' needs. Experience a dynamic and complete customer profile that adjusts to shifts in demand and highlights actionable moments through call-to-action prompts. Leverage PwC’s AI and machine learning capabilities to construct a cohesive understanding of individuals, households, and essential consumer segments. Improve visibility into your spending, channel effectiveness, and customer interaction results, allowing you to identify potential wastages and uncover new avenues for high returns. This holistic approach not only maximizes your resources but also drives more strategic decision-making in your customer engagement efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CanopyDeploy

Integrations

CanopyDeploy

Pricing Details

€2,500 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Invenna

Founded

2021

Country

Netherlands

Website

invenna.nl/en/platform/features

Vendor Details

Company Name

PwC

Founded

1998

Country

United Kingdom

Website

www.pwc.com/us/en/products/customer-link.html

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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