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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Invenis serves as a robust platform for data analysis and mining, enabling users to easily clean, aggregate, and analyze their data while scaling efforts to enhance decision-making processes. It offers capabilities such as data harmonization, preparation, cleansing, enrichment, and aggregation, alongside powerful predictive analytics, segmentation, and recommendation features. By connecting seamlessly to various data sources like MySQL, Oracle, Postgres SQL, and HDFS (Hadoop), Invenis facilitates comprehensive analysis of diverse file formats, including CSV and JSON. Users can generate predictions across all datasets without requiring coding skills or a specialized team of experts, as the platform intelligently selects the most suitable algorithms based on the specific data and use cases presented. Additionally, Invenis automates repetitive tasks and recurring analyses, allowing users to save valuable time and fully leverage the potential of their data. Collaboration is also enhanced, as teams can work together, not only among analysts but across various departments, streamlining decision-making processes and ensuring that information flows efficiently throughout the organization. This collaborative approach ultimately empowers businesses to make better-informed decisions based on timely and accurate data insights.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dixa
Freshdesk
Hadoop
Help Scout
Helpshift
Intercom
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Salesforce Agentforce Service
Zendesk

Integrations

Dixa
Freshdesk
Hadoop
Help Scout
Helpshift
Intercom
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Salesforce Agentforce Service
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Invenis

Country

France

Website

invenis.co/en/logiciel/

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

Data Preparation

Collaboration Tools
Data Access
Data Blending
Data Cleansing
Data Governance
Data Mashup
Data Modeling
Data Transformation
Machine Learning
Visual User Interface

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

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