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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.

Description

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
Telegram Yes 
WhatsApp Yes 
Google Calendar Yes 
Microsoft Outlook Yes 
OpenAI No 
Pabbly Connect No 
QuickBooks Online Yes 
Razorpay No 
Shopify No 
Stripe No 
Viber Yes 
WooCommerce Yes 
WordPress Yes 
Xero Yes 
Zapier No 
Zoho Books Yes 

Integrations

Facebook Messenger Yes 
Instagram Yes 
Telegram Yes 
WhatsApp Yes 
Google Calendar No 
Microsoft Outlook No 
OpenAI Yes 
Pabbly Connect Yes 
QuickBooks Online No 
Razorpay Yes 
Shopify Yes 
Stripe Yes 
Viber No 
WooCommerce No 
WordPress No 
Xero No 
Zapier Yes 
Zoho Books No 

Pricing Details

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Trial Yes 
Free Version Yes 

Pricing Details

$69/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intrawebix SRL

Founded

2025

Country

Moldova

Website

crm.intrawebix.com/en

Vendor Details

Company Name

Whautomate

Founded

2023

Country

Singapore, India

Website

whautomate.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

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