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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.

Description

Elevate your brand's expansion with the pioneering level 3 conversational AI chatbot designed specifically for e-commerce. It assists shoppers all the way from product exploration to final purchase across various platforms such as websites, apps, Messenger, WhatsApp, Instagram, and SMS. By leveraging conversational channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly reduce customer drop-offs at every stage of the shopping journey. Our advanced AI chatbot, tailored for e-commerce businesses, effectively lowers bounce rates by providing timely assistance to customers exactly when they need it. Reach out to customers who favor chat-based purchasing with options like Click to WhatsApp, Click to Messenger, and Google Adlingo ads, enhancing their shopping experience. Additionally, you can retarget previous users through chat remarketing campaigns, which leads to improved open rates. With robust backend integration, the Limechat chatbot ensures that customers receive timely updates on their shipping status. Furthermore, it streamlines the resolution of post-purchase inquiries regarding order changes and cancellations through automated workflows, achieving a remarkable reduction in resolution times of up to 90%. This transformative technology not only enhances customer satisfaction but also drives repeat business by fostering stronger relationships with your clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
Google Calendar Yes 
Microsoft Outlook Yes 
QuickBooks Online Yes 
Shopify No 
Telegram Yes 
Viber Yes 
WooCommerce Yes 
WordPress Yes 
Xero Yes 
Zoho Books Yes 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
Google Calendar No 
Microsoft Outlook No 
QuickBooks Online No 
Shopify Yes 
Telegram No 
Viber No 
WooCommerce No 
WordPress No 
Xero No 
Zoho Books No 

Pricing Details

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intrawebix SRL

Founded

2025

Country

Moldova

Website

crm.intrawebix.com/en

Vendor Details

Company Name

LimeChat

Founded

2020

Country

India

Website

www.limechat.ai/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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