Average Ratings 1 Rating
Average Ratings 2 Ratings
Description
Intervo is a robust, open-source platform that serves as an enterprise-grade voice and chat AI agent system, aimed at enhancing the automation of real-time customer interactions in both voice and text formats. It empowers organizations to effortlessly create, train, and launch personalized agents within minutes, all without the need for coding; users simply specify the agent's role, upload relevant knowledge materials, select a preferred voice engine such as ElevenLabs or Azure, and deploy the agent across various integrated channels. The platform's agents are versatile and can handle a range of applications, including lead qualification, customer support, AI receptionist duties, interactive product guidance, and internal assistance for departments like HR and IT. They are capable of integrating with telephony services through Twilio, linking to several large language model backends like OpenAI, Claude, and Gemini, while also orchestrating complex AI workflows and being embedded on websites as interactive widgets. With a strong focus on scalability, compliance, and adaptability, Intervo enables businesses to incorporate contextually aware conversational agents that can effectively address intricate inquiries, route calls efficiently, and engage users through both speech and chat interfaces. This makes it an ideal solution for organizations looking to enhance their customer engagement strategies while maintaining flexibility in their operations.
Description
The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard.
Notable features include:
- Seamless integration with ViciDial, where AI agents function as standard agents within campaigns
- A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality
- Real-time monitoring capabilities along with disposition codes
- Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks
- Support for more than 100 languages to cater to diverse demographics
- Extremely low latency with response times under 500 milliseconds
- Efficient lead routing and qualification processes
- Automatic updates to CRM systems following calls
- Comprehensive call recording and transcription services
- The ability to scale operations to manage over 2000 concurrent calls
These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Slack
Yes
Bigin by Zoho CRM
No
Bitrix24
No
Calendly
Yes
ElevenLabs
Yes
Gemini
Yes
Gemini Enterprise
Yes
GoHighLevel
No
Google
No
Google Sheets
Yes
Integrations
Slack
Yes
Bigin by Zoho CRM
Yes
Bitrix24
Yes
Calendly
No
ElevenLabs
No
Gemini
No
Gemini Enterprise
No
GoHighLevel
Yes
Google
Yes
Google Sheets
No
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Pricing Details
$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Intervo.ai
Founded
2025
Country
United States
Website
intervo.ai/
Vendor Details
Company Name
nPathi
Founded
2024
Country
Romania
Website
nPathi.com