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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Advanced Dispatching System offered by IDS is designed to meet a wide range of needs. Whether you require courier services, on-demand tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or handling returns and reverse logistics, we have the solution for you. With more than 15 years of hands-on experience in diverse environments—from the rugged terrain of Australia’s Outback to the frigid landscapes of Canada’s Tundra and the bustling avenues of Chicago—our cloud-based dispatch system guarantees the dependability you require. Our IDS Core Dispatching Software seamlessly integrates with additional modules and features as your needs evolve. Serving as our comprehensive advanced dispatching solution, IDS Core manages everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, alongside automatic pricing linked to your accounting software. Additionally, IDS Mobile is our dedicated Driver Delivery application that allows for the capture of Proof of Delivery, Proof of Pick Up, and signatures. It is equipped with barcode scanning capabilities, supporting both laser and camera scanners, enabling drivers to generate shipments right from the field. With these advanced features, IDS ensures a streamlined and efficient dispatch experience for all users.

Description

Perfectly designed for industries such as field service dispatch, courier services, security, plumbing, electrical work, and general maintenance, this system facilitates job entry through customizable fields and quick-select dropdown menus. It features real-time job dispatching to mobile devices and simplifies job management with automated status updates. The Desktop or Web Dispatcher acts as a highly adaptable command center for overseeing all jobs efficiently. A background processor ensures seamless communication with mobile devices while automating various tasks. The Web-based FieldAgent empowers users to view and modify their jobs directly while in the field. Additionally, dispatchGate can be tailored to meet specific business requirements, ensuring it fits your operational needs perfectly. The dispatchGate Dispatcher allows for the management of all jobs from a single interface, enabling easy tracking of each job's progress. Built to operate directly from the dispatchGate Engine, this system forms the backbone of the entire dispatchGate software suite, providing a comprehensive solution for effective job management. With its combination of customizable features and real-time capabilities, it significantly enhances workflow efficiency across multiple sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5.00/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IDS Internet Dispatch Services

Founded

2001

Country

Canada

Website

www.internetdispatcher.com

Vendor Details

Company Name

Dispatch Management Solutions

Founded

2018

Country

New Zealand

Website

www.dispatching.co.nz/

Product Features

Courier

Barcode Support No 
Billing & Invoicing Yes 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing No 
Order Entry Yes 
Routing No 
Scheduling Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

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