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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.

Description

Telex Radio Dispatch software serves as an adaptable and scalable communication platform that leverages IP technology to manage two-way radio systems via ROIP/VOIP networks, effectively transforming both audio and control functions of analog or digital radios into Ethernet for efficient voice dispatching. At the core of its offerings is the C-Soft software dispatch console, which provides extensive dispatch capabilities, facilitates easy deployment in the field, allows for rapid backups of communication assets, and supports multiple configurations on a single device. This software has been successfully implemented in various communication centers around the globe, covering areas such as 911 dispatch, mobile command units, and transportation management. Furthermore, Telex provides a suite of solutions that includes not just software, but also hardware consoles like the IP-3000 series, gateways, interfaces, and accessories, all designed to ensure interoperability across diverse radio technologies, such as DMR, NEXEDGE, P25, and TETRA. Additionally, these solutions are scalable to accommodate operations of any size while seamlessly integrating into pre-existing infrastructure to enhance communication efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist Yes 

Integrations

Code3 Strategist No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hexagon AB

Founded

1975

Country

Sweden

Website

hexagon.com/products/intergraph-computer-aided-dispatch

Vendor Details

Company Name

Telex Radio Dispatch

Country

United States

Website

telex.com/radio-dispatch/

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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