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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dynamic and adaptable interactions are essential. Provide a diverse array of communication methods to enhance your chances of initial engagement, including video, audio, text, payment options, and additional features. Establish a well-organized decision-making framework. Combine automated systems with personal touchpoints for effective engagement and conversion. Instead of directing customers to your platform, meet them where they are most active. Facilitate interactions with sizable groups, tailoring your messaging to resonate with all participants. Implement a viewer tool to track the progress of respondents and groups. Deliver personalized messages efficiently across multiple channels.

Description

Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OpenKey

Integrations

OpenKey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactly

Website

interactly.com

Vendor Details

Company Name

Kipsu

Founded

2010

Country

United States

Website

kipsu.com/hospitality/

Product Features

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Product Features

Alternatives

Alternatives

SABA Chatbot Reviews

SABA Chatbot

SABA Hospitality