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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

As a retail or restaurant business owner, you find yourself at risk of cybercriminals eager to obtain your customers' data. The increasing frequency and intensity of cyber threats mean that no enterprise is truly invulnerable. Engaging in any debit or credit transactions necessitates adherence to the Payment Card Industry Data Security Standard (PCI DSS) for the protection of both your customers and your business. Solutions for PCI Compliance assist retailers in achieving and sustaining PCI DSS compliance by offering protection against financial breaches that secure customers’ sensitive data. Our extensive expertise across all facets of retail positions us to ensure that you not only reach compliance but also maintain it effectively. If you are a merchant intent on safeguarding your network and enhancing your brand reputation, we can pinpoint areas needing improvement, bolster your network security, and offer continuous support for your business. It's crucial to evaluate your compliance status and fulfill all necessary training, reporting, scanning, and auditing obligations to mitigate risks effectively. Remember, the protection of customer data is not just a regulatory requirement; it’s essential for maintaining trust and loyalty in your brand.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

Windstream Enterprise

Country

United States

Website

www.windstreamenterprise.com/products/pci-compliance/

Product Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Product Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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