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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

The landscape of cybersecurity and data privacy compliance has evolved into an ongoing process, and there's no going back to simpler times. Rizkly emerges as a solution for companies seeking to navigate these escalating demands effectively while continuing to expand their operations. With an intelligent platform and seasoned expertise, Rizkly ensures you stay ahead of compliance requirements, offering targeted support to help you meet EU privacy regulations promptly. By safeguarding healthcare data, you can transition to a more rapid and cost-effective approach to privacy protection and cyber hygiene. Additionally, you will receive a prioritized PCI compliance action plan, along with the choice to have an expert oversee your project to ensure it remains on schedule. Leverage our two decades of experience in SOC audits and assessments to expedite your compliance efforts. Rizkly serves as your OSCAL compliance automation platform, enabling you to seamlessly import your existing FedRAMP SSP and eliminate the exhaustion associated with editing Word documents. This strategic approach positions Rizkly as the streamlined route to obtaining FedRAMP authorization and maintaining continuous oversight. Ultimately, with Rizkly, your organization can achieve compliance with confidence and clarity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Amazon Web Services (AWS) No 

Integrations

Active Directory Yes 
Amazon Web Services (AWS) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

Rizkly

Country

United States

Website

www.rizkly.com

Product Features

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

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