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Average Ratings 0 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
The most comprehensive, precise, and effective approach to attaining PCI compliance is essential for any business that handles payment card data, whether through storage, processing, or transfer, yet it poses significant challenges for security teams. As highlighted in the Verizon Payment Security Report (PSR) 2020, only 27.9% of organizations managed to achieve complete PCI compliance during their interim validation in 2019, a drop from 52.5% in 2017. Organizations find it increasingly difficult to maintain compliance as their systems evolve and grow. Chief Information Security Officers (CISOs) face major hurdles due to the absence of real-time visibility of assets and risks within their extensive hybrid-IT environments. The presence of disparate security systems from various vendors results in fragmented data, obscuring a unified understanding of overall PCI compliance and creating gaps in security and compliance efforts. Without sufficient automation, security teams struggle to keep pace with the demands of compliance. The PCI Compliance Unified View dashboard offers a clear representation of your compliance shortcomings and provides easy access to pre-configured templates, profiles, and policies, facilitating a smoother path toward achieving PCI compliance. By leveraging this dashboard, organizations can enhance their compliance strategy and address vulnerabilities more effectively.
API Access
Has API
API Access
Has API
Integrations
Delinea Cloud Access Controller
PremierCashier
Qualys WAS
anecdotes
Integrations
Delinea Cloud Access Controller
PremierCashier
Qualys WAS
anecdotes
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
Qualys
Founded
1999
Country
United States
Website
www.qualys.com/solutions/pci-compliance/
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management