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Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
Proofpoint AI Security is an integrated solution aimed at assisting organizations in managing, monitoring, and safeguarding the deployment of AI technologies, including large language models and autonomous agents. This platform offers insight into both approved and unapproved AI activities, allowing security teams to identify unauthorized AI tools, track prompts and responses, and analyze AI interactions with sensitive information in real-time. By utilizing intent-based detection and behavioral analysis, it effectively spots anomalies, attempts at prompt injections, and potentially dangerous interactions, while simultaneously enforcing policies during operation to avert data breaches and misuse. Furthermore, it reconstructs comprehensive AI transactions from the initial user query to the actions and results produced by the agents, ensuring organizations maintain complete traceability and are prepared for audits. With its capabilities extending to endpoints, web browsers, and AI agent connections, it facilitates detailed access governance, guaranteeing that AI systems are restricted to utilizing and sharing only the necessary information. This comprehensive control enhances the overall security posture of the enterprise as it navigates the complexities of AI system integration.
API Access
Has API
API Access
Has API
Integrations
Model Context Protocol (MCP)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
Proofpoint
Country
United States
Website
www.proofpoint.com/us/platform/ai-security
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management