Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
Proofpoint AI Security is an integrated solution aimed at assisting organizations in managing, monitoring, and safeguarding the deployment of AI technologies, including large language models and autonomous agents. This platform offers insight into both approved and unapproved AI activities, allowing security teams to identify unauthorized AI tools, track prompts and responses, and analyze AI interactions with sensitive information in real-time. By utilizing intent-based detection and behavioral analysis, it effectively spots anomalies, attempts at prompt injections, and potentially dangerous interactions, while simultaneously enforcing policies during operation to avert data breaches and misuse. Furthermore, it reconstructs comprehensive AI transactions from the initial user query to the actions and results produced by the agents, ensuring organizations maintain complete traceability and are prepared for audits. With its capabilities extending to endpoints, web browsers, and AI agent connections, it facilitates detailed access governance, guaranteeing that AI systems are restricted to utilizing and sharing only the necessary information. This comprehensive control enhances the overall security posture of the enterprise as it navigates the complexities of AI system integration.
API Access
Has API
No
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
Proofpoint
Country
United States
Website
www.proofpoint.com/us/platform/ai-security
Product Features
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No