Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We assist in overseeing the members of your customer loyalty program. Our robust integration with your IT infrastructure enables you to access a detailed history of receipts, perform bonus calculations, and categorize interests efficiently. With the ability to track all transactions within the system, you can enhance customer service significantly. Additionally, by utilizing targeted customer communication, you can boost your return on investment. Our loyalty programs are designed to help you identify and focus on your most valuable customers. With extensive experience in crafting customized loyalty initiatives, we aim to foster satisfaction and retention among your clientele, ultimately driving sales growth. We offer the flexibility to deliver communication through both digital platforms and traditional mail. Establishing loyalty not only cultivates long-lasting customer relationships but also turns satisfied customers into enthusiastic advocates for your brand, further amplifying your reach.

Description

Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch. Our value lies in three key pillars: 1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies. 2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics. 3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks. As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bloomreach No 
Braze No 
Playable Yes 

Integrations

Bloomreach Yes 
Braze Yes 
Playable No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

We charge based on the program’s active users.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InterMail

Founded

1898

Country

Denmark

Website

intermail.com/kundeloyalitet/

Vendor Details

Company Name

Open Loyalty

Founded

2017

Country

Poland

Website

www.openloyalty.io

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Alternatives

BonusQR Reviews

BonusQR

TechWeb s.r.o.

Alternatives

SmartLoyalty Reviews

SmartLoyalty

BPC Group