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Description
The InstaLILY Platform serves as the essential backbone for every solution offered by Lily, founded on the principle that while work processes may evolve, the underlying foundation remains constant. By designing software that aligns with the actual operations of a business, Lily utilizes a unified platform for managing contracts, connectors, access, testing, deployment, identity, auditing, observability, and runtime functionality. Rather than building each solution from scratch, Lily leverages existing workflows, systems, data, decisions, approvals, and insights inherent to the business, crafting agents and automations tailored to the specific needs of the work. This includes managing tasks such as quotes, schedules, approvals, follow-ups, routing, service tickets, inventory checks, contract terms, and customer updates, along with addressing other complex workflows that standard tools fail to meet. The platform ensures consistency across all solutions by maintaining standards for typed and versioned contracts, scoped permissions, explicit schemas, runnable examples, clear error messages, observable behaviors, thorough testing, conformance checks, and safe upgrade paths. By doing so, Lily not only enhances operational efficiency but also promotes seamless integration of new capabilities as business needs change.
Description
Poetic is an advanced AI framework that assimilates knowledge similarly to other AI systems, yet it operates with the exactness characteristic of programming. Its purpose is to convert various inputs, including procedures, training resources, audio recordings, visual workflow representations, and historical case studies, into effective automation processes. Users have the ability to upload standard operating procedures, PDFs, training videos, and additional documentation related to processes, which Poetic then analyzes to generate an initial draft of an automated workflow. Following this, it enhances its outputs by integrating expert feedback, progressively refining its performance under the mentorship of the organization’s most skilled personnel until achieving a level suitable for production. For instance, when tasked with reviewing a dispute case, Poetic assesses card freeze and unfreeze events, articulates the outcome of the investigation, presents the evidence utilized, and incorporates suggestions to enhance its decision-making process. This includes broadening the review timeframe to identify more instances of first-party fraud, ultimately leading to improved accuracy and quality in decision-making. In this way, Poetic not only automates workflows but also evolves to meet the specific needs of the organization more effectively over time.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InstaLILY
Founded
2023
Country
United States
Website
www.instalily.ai/platform
Vendor Details
Company Name
Poetic
Founded
2023
Country
United States
Website
poetic.com/product