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Average Ratings 0 Ratings
Description
Conduct field inspections utilizing customizable checklists alongside references to your selected codebooks. Ensure follow-ups on violations and streamline the scheduling of regular inspections through automation. Oversee the daily management of incoming complaints, permit requests, inspections, and zoning variances. Formulate pre-incident plans to assist responders in effectively handling emergencies within their designated facilities. Supervise the prerequisites, evaluations, certifications, and continuous training needed for department personnel. Implement a management system for canine handlers to document training sessions and exercises for their canine companions. Oversee the inventory of weapons and the qualification processes for officers within your department. Utilize commercial off-the-shelf software specifically engineered to support customers in municipal, county, and state departments. Our offerings are among the most established in the market, crafted with adherence to industry standards, best practices, and insights gained from users actively engaged in the field. These tools are designed to enhance operational efficiency and ensure compliance with regulatory requirements.
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ALBX Solutions
Founded
2000
Country
United States
Website
albx.com
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
Yes
Document Management
Yes
Fee Maintenance
Yes
GIS
No
Inspection Management
Yes
Letter Generation
Yes
Photo Management
Yes
Planning & Zoning
Yes
Violation History
Yes
Weed Abatement Control
Yes
Inspection
Appointment Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
No
Photos In Reports
Yes
Print on Site
Yes
Report Templates
Yes
Speech Recognition
No
Subcontractor Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes